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FOB Your Site- Caps are bought and shipped from us in Mexico. Freight is included although if you are a country with GST VAT or IVA then those costs are your responsibilty. Duty or American and Canadian customers are duty exempt via NAFTA.
The value is typically under the threshold for charges although require customs clearance. UPS will do this for you and the costs are typically about $30 US or 20 euros or 18 GBP. These are per order 10 or 100 caps. These are your responsibility.
US W8 and W9 forms are not available.
Quality Satisfaction Guarantee
Your satisfaction means everything to us! We offer only the highest quality screen printing, silicone swim caps to embellish our customer service. If your caps are misprinted or damaged in any way, we will replace or credit your next order. Simply send us an email at firstname.lastname@example.org or call us at 1-612-326-6899 and we will work with you to quickly resolve the problem. Damaged or misprinted caps should be reported and made within 5 business days from receipt of merchandise.
If we make a mistake-and it happens. We fix it! No hassles. No Whining!
Due to the nature of custom printed caps, we cannot accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed or defective. Print colors are subject to variation and unless specified by Pantone number it is subject to acceptance on the provided PDF proof supplied.
If your items are misprinted, materially flawed, or defective in any way, please contact us at email@example.com or call us at 1-612-326-6899
We ship UPS Express or the fastest available to you.
Shipping costs are included.
VAT,IVA,GST or customs duty or brokerage clearing costs (UPS custom clearing charge about $30.00-Non USA) are not included.